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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Tnutz T

September 13, 2023

5  out of  5 rating by Tnutz T
"Very quick and friendly setting up a new car insurance thru them."


August 29, 2023

1  out of  5 rating by P
"Stay far away from this guy. He’s a crook and the positive reviews gotta be from friends. My bill has gone up every month for no reason every month. He’s a crook and a thief beware I’m trying to save you"

a n

July 28, 2023

5  out of  5 rating by a n
"Rachel helped me set up my insurance and has helped me change/tweak a few things when needed; she’s always super friendly and professional, and beyond helpful with any questions you have. Thanks again!"

rebecca schreiner

May 19, 2023

5  out of  5 rating by rebecca schreiner
"I highly recommend Craig and all of his staff. They do everything they can to get you the best prices on what ever insurance you need. I have had nothing but kindness and understanding from Craig and all of his staff."

Ruta Singh

April 28, 2023

5  out of  5 rating by Ruta Singh
"After buying car insurance you think nothing about it until something happens. I got side swiped by a bus (Hit and Run) while my car was parked. Rachel was wonderful! She answered all my questions, helped me open a claim and resolved all my issues. Thanks for being there!"

Jessica Storsved

March 28, 2023

5  out of  5 rating by Jessica Storsved
"Amanda is an enormous asset to the agency and I wouldn't trust anyone else with my insurance needs. Craig, give this doll a raise."

EW Admin

March 22, 2023

5  out of  5 rating by EW Admin
"I have less stress in my life because of Craig and his team. I know I can count on him to help me when I have an emergency. He is helpful whether I'm filing a claim or not. He even sends out Birthday greetings to all his clients. Thank you Craig for all you do to make my life easier!! Linda Nickel"

Dale Feuling

March 16, 2023

5  out of  5 rating by Dale Feuling
"Craig and his team are great. They are concerned with our safety and look out for our best interests and keep our premiums affordable. I would definitely recommend Craig and team (Amanda is awesome)"

Matt Holler

December 9, 2022

1  out of  5 rating by Matt Holler
"I had to switch agents because no one at that that office could help me with my claim. Craig and both his team members Amanda and Rachael are incompetent. Look elsewhere for insurance"


September 16, 2022

5  out of  5 rating by bjock1000
"I was recently in a fender bender with a State Farm customer. The customer called his agent Craig who answered all the questions we both had to proceed with our days. I was not a State Farm customer, but Craig was kind enough to answer my questions as well. I felt so comfortable with both Craig and Rachel, they gave me their time when they did not have to answering all my questions. I was so impressed I had Rachel give me a quote for both my home and auto insurance. Rachel spent a large amount of time with me asking and answering questions. In the end I found that even with 2 recent accidents my car insurance premium barely went up with State Farm. My existing homeowner’s insurance coverage amounts were not sufficient and almost doubled across the board with State Farm for literally pennies more. Beside the financial savings and added protection I received from State Farm it was the personal touch that impressed me the most. Rachel was knowledgeable and took her time with me to answer every question I had and ask me important questions that had to be asked. I now actually feel comfortable knowing that I have the coverages I need and the people to help me when needed the most. I highly recommend Craig, Rachel and their staff for all your insurance needs."

Suncoast Locksmith

July 19, 2022

5  out of  5 rating by Suncoast Locksmith
"Craig and his team is the best!"

Daniel McMahon

June 1, 2022

5  out of  5 rating by Daniel McMahon
"Everyone is friendly and helpful and good response time."

Daniel Hively

May 19, 2022

5  out of  5 rating by Daniel Hively
"There is something to customer service. It's truly a lost art. If I have any questions it's nice to speak with a local person. The agents are very attentive and friendly."

Jeff Kedrowicz

October 20, 2021

5  out of  5 rating by Jeff Kedrowicz
"Great customer service from the entire team. They are always willing to help and answer any and all questions."

Piotr J

July 29, 2021

5  out of  5 rating by Piotr J
"The best quality customer service, period. Always there when needed, always offering great help and advise. I truly believe that you are buying insurance for the times of distress therefore deal with reputable and financially strong companies. Craig Baumeister and State Farm deliver that on the top of great value and top natch service."

Mari flanigan

June 16, 2021

5  out of  5 rating by Mari flanigan
"Always someone available to answer my questions. Friendly faces and friendly attitudes :)"

Susan Barnett

January 27, 2021

5  out of  5 rating by Susan Barnett
"Going on fifteen years with this agent. Good service, quick claims, and knowledgeable staff."

Jonader Memaj

January 12, 2021

1  out of  5 rating by Jonader Memaj
"The worst place to do business."

Myles Hecimovich

November 24, 2020

5  out of  5 rating by Myles Hecimovich
"Excellent Customer Service! I enjoy working with them. Very responsive."

Ryan H.

January 26, 2020

5  out of  5 rating by Ryan H.
"Craig has been my State Farm agent for almost 10 years, the entire staff does a great job making insurance buying easy. I highly recommend."

Kelli Lindstrom

September 12, 2018

5  out of  5 rating by Kelli Lindstrom
"Would like to say that Samantha Dieter is an excellent employer for State Farm. She is willing to help and is very efficient. Samantha and Craig Baumeister I would recommend to anyone looking for an Insurance Agent/office."

Michele Ginter

August 14, 2018

5  out of  5 rating by Michele Ginter
"I have had insurance for my car and home for the last five years with this agency, Samantha is very polite, professional, and responds in a very timely manner. I feel they give me the best insurance for my needs at the best price. Thank you!"

Tony Montana

March 23, 2018

5  out of  5 rating by Tony Montana
"So far so good, they have always been there to help with anything I have needed. Samantha always on top of things same with Craig"

Leslie Owens

March 22, 2018

5  out of  5 rating by Leslie Owens
"I've been with Craig & Sam for years! They are so helpful, friendly and easy to work with. They offer advice for what's best for the insurance needs of my family, but are never pushy. I'm a 100% satisfied client!"

Christina Slager

March 21, 2018

5  out of  5 rating by Christina Slager
"Samantha was really helpful and knowledgeable. She was able to answer any questions I had and was more then willing to work with me on finding the best insurance plan for me . She was able to get me a great insurance plan that fit with my needs and the needs of my job because I drive for Uber and Lyft.. thank you Samantha!"